optimizarIA Services Explore the interactive desktop

Artificial intelligence · Artificial Intelligence

Internal search and knowledge base

Everything your company knows, scattered across folders, inboxes and systems, searchable in a single box and with sourced answers.

Sources
Documents, email, intranet and systems
Search
Semantic, not exact keyword
Duration
5 to 10 weeks
Responses
Always with its source cited

The problem

The knowledge exists, but it is split between a shared folder, the inbox of someone who no longer works here and the heads of three people. Searching by exact keyword does not find it.

What it includes

Multi-source indexing

Documents, email, intranet, manuals and internal systems, in a single up-to-date index.

Search by meaning

It finds what you meant even if you do not use the words of the original document.

Sourced answers

Every answer points to which document and which paragraph it came from, so it can be verified.

Permissions respected

Each person sees only what they were already entitled to see: the search engine does not break existing security.

Continuous updating

The index refreshes only when documents change, without reprocessing everything each time.

How we work

  1. 01
    Inventory
    Where the knowledge lives and who can see what.
  2. 02
    Ingestion
    Initial indexing and definition of the update cycle.
  3. 03
    Tuning
    Calibration with the team's real questions.
  4. 04
    Adoption
    Training and measurement of use.

Deliverables

DocumentLength
Search engine in production
Web or embedded in your intranet.
included
Gap report
What they ask for and is not documented.
included
Note

The gap report tends to be the most valuable part. Knowing what the team asks for and cannot find reveals exactly which documentation is missing.

Other services in this area

Custom AI integrationArtificial intelligence solutions trained on the data and the vocabulary specific to your industry.Internal agents and copilotsAssistants that do more than answer: they query your systems, execute tasks and escalate to a person when appropriate.Chatbots and intelligent messagingVirtual assistants that answer, resolve and escalate to a person only when it is genuinely needed.Business process automationWe turn repetitive manual processes into automated flows that reduce errors and free up valuable time.Intelligent document processingInvoices, contracts, forms and emails turned into structured data, with nobody transcribing by hand.Advanced data analysis with AIIntelligent processing of large volumes of data to turn records into decisions.Voice, transcription and automatic minutesPhone assistants that answer, and conversations transcribed, summarised and turned into tasks without anyone taking notes.Private AI on your own infrastructureModels running inside your perimeter, for when the information cannot leave towards any cloud.AI quality evaluation and controlWe measure whether your artificial intelligence answers well, how much each answer costs and whether it degrades when the model changes.Automated multi-platform publishingScheduling and simultaneous publishing to Facebook, Instagram, LinkedIn, X and more, from a single place.Scheduling and calendar synchronisationIntegration with Google Calendar, Outlook and appointment management systems, with no back-and-forth emails.

All practice areas

Want to hire this service?

Write to us at contacto@optimizaria.com and we reply the same business day.

Explore the interactive desktop