Artificial intelligence · Artificial Intelligence
Internal search and knowledge base
Everything your company knows, scattered across folders, inboxes and systems, searchable in a single box and with sourced answers.
- Sources
- Documents, email, intranet and systems
- Search
- Semantic, not exact keyword
- Duration
- 5 to 10 weeks
- Responses
- Always with its source cited
The problem
The knowledge exists, but it is split between a shared folder, the inbox of someone who no longer works here and the heads of three people. Searching by exact keyword does not find it.
What it includes
Multi-source indexing
Documents, email, intranet, manuals and internal systems, in a single up-to-date index.
Search by meaning
It finds what you meant even if you do not use the words of the original document.
Sourced answers
Every answer points to which document and which paragraph it came from, so it can be verified.
Permissions respected
Each person sees only what they were already entitled to see: the search engine does not break existing security.
Continuous updating
The index refreshes only when documents change, without reprocessing everything each time.
How we work
- 01InventoryWhere the knowledge lives and who can see what.
- 02IngestionInitial indexing and definition of the update cycle.
- 03TuningCalibration with the team's real questions.
- 04AdoptionTraining and measurement of use.
Deliverables
| Document | Length |
|---|---|
| Search engine in production Web or embedded in your intranet. | included |
| Gap report What they ask for and is not documented. | included |
The gap report tends to be the most valuable part. Knowing what the team asks for and cannot find reveals exactly which documentation is missing.