Consulting · Consulting
Process diagnosis and opportunity map
We measure where your team's time actually goes and hand you, with numbers, what is worth automating first.
- Duration
- 3 to 4 weeks
- Format
- Interviews, observation and data
- Delivery
- Process map + ROI matrix
- Commitment
- No obligation to hire the implementation
The problem
Intuition about where time is lost almost always fails. The bottleneck is rarely where the loudest complaints are.
What it includes
- Interviews by area and direct observation of the real work.
- Measurement of times per process and per person.
- Current process map, with friction points and rework.
- Impact versus effort matrix for each opportunity.
- Return estimate with explicit, editable assumptions.
- Recommendation on where to start and what to leave as it is.
How we work
- 01SurveyInterviews and shadowing of the operation.
- 02MeasurementWe quantify times, volumes and errors.
- 03AnalysisPrioritisation by return and by implementation risk.
- 04PresentationResults session with the leadership team.
Deliverables
| Document | Length |
|---|---|
| Process map Current state documented per area. | 20-35 pp |
| Opportunity matrix Prioritised by return and effort. | included |
| ROI model Editable spreadsheet with the assumptions in plain sight. | included |
Note
The assessment is delivered in full even if you do not continue with us. It is yours and it works to get quotes from whoever you like.
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